About the VG Club

Objectives:

- promote health
- provide quality products and services
- reward our loyal members

 

1. Customers purchasing any Vita Green product over HK $100 are eligible for VIP Club membership. Simply fill in the VIP Club application form with the original purchase receipt and mail to G.P.O. Box 866 Hong Kong or send to our VG Shop.

2. A member can gain Bonus Points with every purchase of Vita Green products. A member will accrue 1 point for every HK$1 purchase. Bonus points will automatically be awarded at VG shops in Hong kong and online at www.vitagreen.com. Customers purchasing from other outlets can send their receipt to G.P.O. Box 866 Hong Kong to have their Bonus Points recognized.

3. A member can redeem his or her desired Redemption Gift by one of the following methods: a) Complete the Bonus Points Redemption Form, then fax to 2537 6607 or post to G.P.O. Box 866. b) Call our 24 hour customer services hotline 2869 8180 to proceed with gift redemption registration. c) Log in to the VIP Club online (http://www.vitagreen.com)

4. The VIP Club will send a redemption letter to the member within 1 month after receiving his or her gift redemption registration.

Platinum Member:

1. Customers purchasing a total amount of HK$15,000 within 6 months are eligible for platinum membership.

2. Platinum membership is valid for 1 year. Platinum member are required to maintain the specific purchase amounts ($15,000) every year in order to retain the platinum membership status.

3. Platinum member can enjoy an Extra Discount 1% for any purchase in Vita Green Shops.

Performance Pledge 2009

Mission:

To serve our customers by striving for providing quality service

Vision:

to maintain high standard of efficiency
to strive for professionalism and continuous improvement
to ready for meeting challenges and difficulties, undertake accountability
to maintain high morale and team spirit

We will endeavour to adhere to the following target turnaround time in respect of the following services:

Although there may be occasions when, despite our best efforts, the service is unable to match the targeted turnaround time, we shall endeavour to monitor and review our performance of these targets from time to time.