Since 2024Vita Green has been made aware of various forms of illegal activity. These include:
1) Numerous reports from consumers regarding the purchase of counterfeit products from unauthorized pharmacies and social media platforms.
2) Fraudulent individuals impersonating our authorized distributors on social media and online platforms, using anniversary promotions to unlawfully sell counterfeit products.
3) Impersonators posing as our employees on social media and online platforms to sell products, only to disappear after receiving payment.
4) The emergence of counterfeit products that closely mimic Vita Green in terms of appearance, packaging, trademarks, and product names, etc.
5) The illegal misuse of our trademarks, product images, and advertising content for false promotions.
We hereby declare that Vita Green has no association, affiliation, or involvement whatsoever with the aforementioned counterfeit products, their distribution, or any related promotional activities.
Counterfeit products may pose significant health risks. Customers should exercise caution when making purchases.
At Vita Green, we are committed to providing consumers with high-quality and safe products, all of which undergo rigorous quality control. However, the quality of counterfeit products is concerning, and their safety standards cannot be guaranteed. We would like to take this opportunity to remind customers that our products are exclusively available through authorized sales channels. We urge consumers to remain vigilant to avoid being deceived. To safeguard the well-being of you and your family, please ensure that you purchase products only from our authorized channels, which are as follows:
• Vita Green Specialty Store
• Vita Green Online Store（https://eshop.vitagreen.com/）
• Officially authorized distributors or selected merchants (feel free to contact our customer service for verification)
Vita Green reserves the right to seek legal remedies
Vita Green maintains a zero-tolerance policy toward any acts of counterfeiting related to our brand and products. To safeguard the health and safety of consumers, our legal team has formally reported specific instances of counterfeiting to the Customs and Police authorities and is fully committed to assisting with their investigations. We hereby declare that Vita Green reserves all rights to pursue legal action and seek compensation for any losses from parties involved in such unlawful activities.
If you encounter any instances of counterfeiting, we urge you to report them immediately.
We urge consumers who encounter any suspected counterfeit Vita Green products to report to the Hong Kong Customs and/or the Police immediately. If you have any questions regarding our products or officially authorized sales channels, please contact our customer service hotline at (852) 2901 6000or email us at [email protected]。
Vita Green sincerely thanks our consumers for their continued support and trust. We remain firmly committed to combating counterfeit products with the utmost diligence to protect the health and safety of our valued customers.
Vita Green Health Products Co., Ltd.
2025 June